HELP CENTER

Everything you need to know

Have a question about your order? Find quick answers below. Still need help? Reach us any time through our Contact page.

WHAT PAYMENT METHODS DO YOU ACCEPT?

VISA

MASTERCARD

AMERICAN EXPRESS

DISCOVER

DIGITAL WALLET

DO YOU OFFER SAME-DAY DELIVERY?

All orders arrive 7-10 business days!

Shipping is calculated at checkout based on your delivery address, and you will see the exact cost before you pay. Your 1st order ships FREE with coupon code "Basic247".

Expedited shipping coming soon!

CAN I HAVE MY ORDER GIFT WRAPPED?

We are currently working towards custom gift wraps coming soon!

WHAT IS YOUR RETURN POLICY?

You can return items within 30 days of receiving your order. To start a return, email us at BasicEssentials247@gmail.com with your order number and the item you'd like to return, and we'll reply with the return steps.